Respecting each other's time
When you make an appointment with us, that time is reserved for you - and ONLY you. We never double-book appointments and always strive to be ready for you when you arrive. In return, we ask that you keep your promise and show up 5-10 minutes early for your appointment.
Please understand that missed appointments prevent us from serving other clients.
That said, our policy is simple. If you do not show up for your appointment and have not given us at least 24 hours notice, you will be charged the full cost of the treatment as booked.
If you are unable to attend your appointment, please call us at least 24 hours in advance. If you are unable to reach us, please leave a message on our voice mail system. If we do not hear from you within this time frame and you do not show up for your appointment, the above policy will apply.